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Tools for Recyclers

2014 Car-Part Industry Conference: Speakers
August 7–9, 2014

Guest Speakers

Chip Lackey Chip Lackey
Senior Director, J.D. Power and Associates

Chip Lackey is Senior Director responsible for Claims in the Global Insurance Practice at J.D. Power and Associates.

Prior to joining J.D. Power and Associates in 2005, Mr. Lackey spent five years as the Executive Vice President and Chief Sales Officer at Allegient Systems, a provider of web-based litigation and professional service review. Earlier, he was Senior Vice President of Client Development at InsWeb, Inc., a web-based insurance marketplace. Mr. Lackey was also a Vice President and General Manager at ADP Claims Solutions Group, a leading provider of insurance claims auto repair estimating services to the largest property and casualty companies in the United States. He was responsible for the Auto Claims Total Loss Valuation Program sales team.

Mr. Lackey attended Dartmouth College and is a member of the American Bar Association.

Derek Jackson Derek Jackson
Managing Director, endevis

Derek Jackson is a senior-level Human Resources professional with more than 20 years of experience in the areas of human resource functional excellence, human capital maximization, and talent acquisition strategies. He has successfully advised and implemented human capital initiatives for companies such as Structural Dynamics Research Corporation (SDRC), Electronic Data Systems (EDS), Affiliated Computer Services (ACS), inno360, and L-3 Communications, to name a few.

In 2008, Derek founded Summit Solutions Group where he specializes in working with human resource organizations that seek to transform from a tactical to a "value-add" strategic entity and mindset. He also works with businesses of all sizes to implement world-class human resource practices such as talent acquisition strategies, competitive compensation programs, and performance management systems that support the company culture and growth strategy. In July of 2014, Summit Solutions Group was acquired by endevis, a national Talent Acquisition firm. Now, Derek is the Managing Director with endevis, where he has responsibility for the Cincinnati market.

Derek is also a dynamic and experienced speaker who conducts seminars and workshops for clients who need training on a variety of performance management and leadership topics.

Derek can be contacted at or by visiting

Fred Eck Fred Eck

Fred is an energetic, results-oriented Human Resources professional with excellent strategic, creative, and leadership skills honed over his 35-year career in the manufacturing, government contracting, family business, and education fields. His experience includes four years in a manufacturing plant environment and numerous workshops on preventing sexual harassment.

Fred is a member of the adjunct faculty at Sinclair College and is an active volunteer leader with the Society for Human Resource Management at the local, regional, and state levels.

Fred holds a bachelor's degree in Business Administration and an MBA from Bowling Green State University. He is also certified by the Human Resource Certification Institute as a Senior Professional in Human Resources (SPHR).

Jim McKinney Jim McKinney
Owner, EZ Route

Jim McKinney is the President of EZ Management Solutions and General Manager of Milliron Auto Parts. He has over 25 years in the automotive industry, starting in his father's repair shop as a mechanic. Jim got his start in the recycling industry as a dismantler at Milliron Auto Parts and worked through the ranks becoming a GM for Greenleaf of Ohio. Jim created EZ Route and other innovative solutions for recyclers. EZ Route is a tool to manage the delivery business within your salvage yard business.

Jim is also the current president of the Ohio Auto and Truck Recyclers Association (OATRA) and has been very involved with legislation affecting the recycling industry.

John (JC) Cahill John (JC) Cahill
Owner, New England Auto and Truck Recyclers (NEATR) and Cahill's Auto Sales

JC Cahill is a well-known industry speaker, consultant, and recycler. JC grew up in the recycling industry, but after graduating from the University of Vermont he decided to take a corporate career route. He worked for several years for both major consolidators at an executive level, serving as the National Sales Manager for GreenLeaf Auto Recycling and the Regional Director for B&R Auto Wrecking. JC also created the first hybrid self-service and full-service superstore for Schnitzer Steel.

After spending a few years in the corporate arena, JC realized that his real passion was the recycling industry he grew up in. Today, JC is the owner of two successful recycling facilities: New England Auto and Truck Recyclers (NEATR) in Massachusetts, and Cahill's Auto Parts in New York.

JC's other passion is teaching others the leadership and sales skills he has learned and practiced in his own business. His enthusiasm for teaching others is evident in his dynamic training classes, which have been attended by recyclers from across the industry. JC also practices what he preaches! In 2010, his employees nominated him and he won The Locator Magazine's "Boss of the Year" award.

JC can be contacted at

Katherine Bunschoten Katherine Bunschoten
Founder, KHBOffice Ltd

Katie Bunschoten is an Advanced Certified QuickBooks Consultant, writer, accountant, and Founder of KHBOffice Ltd Co, a QuickBooks accounting practice and Intuit Premier Reseller Partner based in Northern Kentucky.

In her free time she enjoys spending time with her family and exploring the local parks and hiking trails.

Linda Gravett Linda Gravett, Ph.D., SPHR, CEQC
Senior Partner, Gravett and Associates

Dr. Linda Gravett, an industrial psychologist, is a business advisor, author, organizational development consultant, and certified Emotional Intelligence coach who has partnered with organizations such as, Voith, Greater Cincinnati Water Works, and The Motz Group over the past 24 years, helping them leverage the talents of a diverse workforce to ensure success through periods of growth and change.

Linda is the founder and senior partner of Gravett and Associates, an international Organizational Development consulting firm headquartered in Cincinnati, and President/CEO of Just the Basics, Inc., a Northern Kentucky-based human resource management consulting firm. She is the author or co-author of books on generational differences, Emotional Intelligence, entrepreneurship, and business ethics. Her latest book, co-authored by Dr. John Kucia, is Leadership in Balance: New Habits of the Mind.

Linda has a Ph.D. in Industrial Psychology, an MA in Labor and Employment Relations, and a bachelor's degree in Accounting. She is certified in Myers-Briggs and the EQ-i®, and is also a Senior Professional in Human Resources (SPHR). She has lived and worked in Japan, Canada, and Mexico, and brings a multi-cultural perspective to her work and life.

Matthew L. Gutzwiller Matthew L. Gutzwiller
Shareholder; Assurance Services Chair; Litigation Support Services Group; Forensic Accounting, Clark Shaeffer Hackett

Matthew Gutzwiller is a certified fraud examiner who leads the Firm's forensic accounting and litigation support practice area. He is experienced in performing calculations of economic damages and lost profits, analyzing contractual compliance with respect to accounting matters, investigating employee embezzlement, and fraud. Matt leads the Firm's initiative to utilize data extraction software to mine data in support of litigation cases and to streamline audit procedures. He has conducted cases that include forensic audits of email, web browsers, and databases, as well as proactive searches for indicators of fraud. Matt frequently speaks to professional groups on the topic of fraud prevention and detection.

Thomas Delk Thomas Delk
Collision Manager, Hubler Collision Center

Thomas Delk's professional career has covered many areas of the collision repair industry. Thomas has over 20 years of experience as a metal technician, refinish technician, and structural technician. He has worked as an estimator, production manager, shop owner, shop manager, and general manager. Thomas is an ASE Master Technician and is certified as an I-CAR Gold Class Professional, I-CAR Platinum Professional, and I-CAR Master Instructor. Thomas was a Secondary Vocational Instructor at Walker Career Center in Indianapolis, Indiana, and a NACE presenter at Atlanta and Las Vegas. Thomas has also been a consultant for layout and design in the collision industry, and process management for collision production management utilizing "lean" principles.


Bud Jumper
MD Director, Infinity Property and Casualty Corporation

Bud has been involved with the auto business for over 24 years with the American Financial Group and Infinity. He has been involved in the wireless solutions movement since the 1990s, and he continues his role to find the next generation of parts solutions, technology workflow solutions, and supply chain improvements.

Edward Salamy Edward Salamy
Executive Director, Automotive Body Parts Association (ABPA)

Edward Salamy is the executive director of Automotive Body Parts Association (ABPA). ABPA is made up of more than 140 members occupying more than 400 separate collision parts distribution, bumper sales, and recycling facilities, as well as manufacturing plants. Collectively, the ABPA membership is responsible for distributing more than 75 percent of independently produced aftermarket collision replacement parts sold to the collision repair trade.

Edward has more than 15 years of experience in the alternative parts supply channel, and has served the past nine years as the director of industry relations for KSI Trading Corp. Prior to that, Edward was the Wholesale Accounts Manager for Veng USA.

Geoffrey Crane Geoffrey Crane
Director of Industry Relations, Diamond Standard Group

Geoffrey Crane has been involved in the collision repair industry for over 25 years, starting out originally in the automotive refinish segment , and for the past 14 years in the manufacture of true alternative quality structural and non-structural bumper components and replacement hoods.

His career began at W.M. Barr, leading the Automotive Division which manufactured and supplied an industry-leading line of automotive refinish surface preparation chemical products and plastic surface adhesion promoters. Geoff has spent the last 14 years with Diamond Standard Brand Parts Group as Director of Business Development and Industry Relations responsible for brand development, differentiation, and parts' authorization and use penetration at the insurer and collision center level.

The industry views Diamond Standard Brand parts as the highest quality alternative parts available. Parts are manufactured to exacting standards, dynamically and destructively comparatively tested to OE service parts, proven on all levels of quality, and have achieved multiple levels of accredited aftermarket part certifications. Advanced manufacturing capability in handling high strength steels and aluminum alloys is a critical piece of Diamond Standard's leadership going forward.

Geoff participates in industry events including CIC, CCIF, NACE, SEMA, and AAPEX.

Greta Houlahan Greta Houlahan
Technical Project Manager, NSF International

Greta Houlahan serves as NSF International's Technical Project Manager and has worked at NSF for fourteen years. NSF is a global, independent organization committed to improving the safety of automotive, food, water, and consumer products, is one of the largest certifiers of products in the world, and is one of two certifiers of automotive parts in North America. Houlahan has played a key role in developing and executing global media and marketing strategies for NSF's automotive collision certification programs.

The NSF Automotive Collision Replacement Parts Certification Program evaluates aftermarket parts against their OEM service counterparts to ensure that the aftermarket parts meet the OEM parts in form, fit, and function. This includes testing steel bumpers, bumper fascias, step bumpers, brackets, lamps, fenders, sheet metal components, reinforcement bars (rebars), plastic components, and absorbers. NSF also audits OE-ready manufacturing facilities and quality systems to verify compliance with NSF's stringent requirements.

If all certification requirements are met, parts are authorized to bear the NSF certification mark and listed on NSF's online certification listings. To maintain NSF certification, parts undergo quarterly facility audits and random, in-market parts testing, validating quality and integrity.

Additionally, NSF offers Automotive Collision Parts Distributor Certification, which requires distributors to have quality management systems in place that address traceability, service, and quality issues. Key components include an effective records systems and inventory tracking systems to track orders and parts through the supply chain, an ISO 9001-certified quality management system, a defective parts procedure including a customer parts complaint process, and the ability to administer a manufacturer's recall.

With twelve years of experience in marketing and media relations, Houlahan serves as one of NSF's primary spokespeople, responding to media inquiries and proactively pitching reporters on story ideas to generate additional awareness for NSF and NSF's Automotive Parts Certification Program. In her past 14 years with NSF, Houlahan has written multiple technical articles for key automotive trade media outlets.

Jackson Kwok Jackson Kwok
President and COO, Genera Corporation

Jackson Kwok is currently the President and COO of Genera Corporation (based in Brea, California), the North American distribution arm of TYC and affiliated manufacturing. Jackson has been involved in the aftermarket crash parts industry at the manufacturing, distribution, and regulatory levels. His 18 years within the automotive parts industry encompasses tier-1 to assembly plants, collision and traditional aftermarket segments. Jackson's core competencies include financial management, statistical and market analysis, Six-Sigma, project management, product development and integration, sales and marketing, inventory management, technology, and distribution strategies.

Jackson served on the Automotive Body Parts Association (ABPA) board from 2005-2014. He was also a Certified Automobile Parts Association (CAPA) Technical Committee member from 2004-2006, and contributed in the development of MQVP, CAPA301, and NSF certification programs, in-vehicle test fits, and traceability and recall protocols within the lighting industry.

Jim Miras Jim Miras
Manager, Micro Rim

Jim Miras began his career in 1982, working for Master Platers as a delivery driver. He was quickly promoted to Assistant Manager.In 1985, Jim took a new position with Hajjar Plating (Micro Group) as manager of their chrome plating plant. He oversaw the daily operations in the plating, plastic recycling, aftermarket purchases, and the delivery drivers. Jim worked at the Micro Group for 8 years.

In 1993, Jim accepted a position with an electronics company as a production manager and quality manager. He was instrumental in helping the company gain ISO certification.

In 2003, Jim returned to the Micro Group as production manager for the Micro Rim division. He manages two plastic molding facilities and is also the Micro Groups Quality manager. Jim is responsible for all aftermarket production.

Jim and his wife Karen have two sons and one granddaughter. He enjoys golf and riding his Harley.

Jim Smith Jim Smith
President, JSC Group, LLC

Jim has worked in the aftermarket collision parts distribution industry for 15 years. His job functions during that time have included Operations Manager, Sales & Marketing Manager, Regional Manager, Industry Relations Manager, ISO Management Rep, LKQ's AQRP Development Manager, and most recently, President of his own consulting firm for the past 4 years. Jim has served, and continues to serve, on a number of industry boards including ABPA, CAPA, OVAAA, and 8 different technical committees for the NSF Automotive Parts Certification Program. He also served as Technical Committee Chairman for the development of the NSF Distributor Certification Program.

Besides his insurance program and certification experience, Jim brings the experience of working for a nationally-known distributor as it transitioned its business culture from an aftermarket collision parts distributor to becoming a full line automotive parts distributor.

Todd Diehl Todd Diehl
Auto Physical Damage Process Leader, Westfield Insurance

Todd has been in the automotive collision repair industry for 30 years. Todd recently celebrated his 20-year anniversary with Westfield Insurance in the month of June. He has served as a field appraiser and preferred shop program manager, and for the last 8 years he has been the organization's Auto Physical Process Leader, dealing with many facets of Westfield Insurance's physical damage claim processes.

Mike Dolabi Mike Dolabi
President, National Autobody Parts Warehouse, Inc.

Mike Dolabi is living the American Dream!

In 1977, at the age of 16 and with the urging of his parents, Mike entered the United States from his native land of Iran in hopes of a better education. Shortly after arriving in the United States, just months before war broke out in Iran, Mike found himself alone in the land of opportunity without support of family and few friends.

In a country built on a belief in one another, a school counselor saw Mike's potential and became his guardian and support system. Following high school graduation in 1979, Mike attended Paris (Texas) Junior College and the University of Texas in Arlington, graduating with a degree in Electrical Engineering.

Although the initial years involved chaos both in the United States and Iran (the Iranian revolution followed by the Iranian hostage crisis), Mike's belief in the American dream of success built on hard work, his tenacity, and his strong work ethic prevailed and Mike and his wife Sunny opened National Autobody Parts Warehouse in 1993, consisting of 12 pieces of inventory, a rolodex of customers, and a Toyota pickup.

Starting from ZERO, Mike and Sunny have applied honesty, hard work, and courage and created one of the United States' premiere aftermarket parts distribution facilities.

Today, National Autobody Parts Warehouse, located in Grand Prairie, TX, is a modern, 150,000 sq. foot, ISO 9001, NSF Distributor certified, and CAPA certified autobody parts warehouse servicing all of Texas and shipping parts throughout the United States. Having undergone two expansions since 1994, National Autobody Parts Warehouse has a satellite location in Austin, TX, and employee 45 individuals - all focused on the best of quality and exceptional customer service.

Mike Dolabi's belief in the American Dream and his commitment to exceptional quality and customer service are the foundations of success. Here's to an extraordinary example of bringing the American Dream to life: Mike Dolabi, president of National Autobody Parts Warehouse.

Michael Koren Michael Koren
Operations Manager, Continental Auto Parts

Michael Koren is currently the Operations Manager at Continental Auto Parts, based in Newark, New Jersey. Mike has been involved in the aftermarket crash parts industry at various levels since the late 1970s. With 35+ years' experience in the automotive parts industry, Mike has managed high-volume inventory control and distribution of aftermarket crash parts and automotive refinish paint and materials. Mike's core competencies include domestic and international purchasing, financial reporting, profitability analysis, resource and facilities management, sales and marketing management, freight and transportation operations, and multi-site operations management. Mike also has extensive knowledge of alloy wheel remanufacturing and plastic automobile bumper recycling.

Mike has been an Automotive Body Parts Association (ABPA) board member since July, 2013. Mike has also been a Certified Automobile Parts Association (CAPA) Technical Committee member since April, 2012.

Nick Scheid Nick Scheid
VP North American Operations, Cornerstone Auto Parts

Nicholas Scheid has been involved in the "alternative" crash parts business for 30 years, starting out originally in the remanufacturing and repairing of OEM plastic production parts for their service parts and distribution to the aftermarket supply chain. Additionally, during his time in the industry, he has owned and operated a Detroit-based distribution center, a steel and plastic bumper recycling facility, and a new plastic parts manufacturing business.

Nicholas has held his current position with Cornerstone Auto Parts for 12 years and his primary responsibility is to provide a domestic, "real time" presence for Auto Parts Industrials, a Taiwanese aftermarket manufacturer. As a leading manufacturer of high quality alternative parts, he works with distributors to build a reliable supply channel and educate the market on the differences between manufacturers, parts, production, and the promotion of certified parts and distributors.

Nicholas is currently serving his third term on the Board of Directors of the Automotive Body Parts Association (ABPA) and also participates in various industry events such as CIC, NACE, SEMA, and AAPEX.

Patrick Burnett Patrick Burnett
Associate Vice President of P&C Claims - Material Damage, Nationwide Insurance

In his current role of Associate Vice President of Property and Casualty Claims - Material Damage, Patrick leads the technical, policy, performance, and other aspects of the Material Damage operation.

Patrick was born and raised in Dallas, Texas, and earned his undergraduate degree in Business Administration from the University of Texas at Arlington. He later earned an MBA from LeTourneau University in Texas, as well.

He started his insurance career with Farmers Insurance in Texas, working successfully in a number of roles. Some of the assignments he had early in his career included MD field associate (drive-in, non-drives, fires/thefts), non-injury associate, direct repair coordinator, and several others. He moved into leadership and later managed branch claims offices in Texas and California before moving to Farmers Home Office as the national Auto Physical Damage Manager.

In 2004, Patrick moved to Columbus, Ohio, and joined Nationwide as a Material Damage technical director supporting the East, where he worked closely with field leaders and partners to drive consistent and improved results. In 2006, Patrick took over leadership of the National Recovery operation, leading teams focused on subrogation and salvage recoveries. Under his leadership, the teams achieved record recoveries. In late 2007, Patrick moved to Richmond, Virginia, to lead the formation of the Mid-Atlantic Claim Zone. There, he successfully consolidated two regions to build a solid team of claim professionals with a common goal of delivering outstanding service, while focusing on developing leaders, improving the appreciation of the diversity of associates and customers, and challenging associates in the area of personal development. He recently relocated to Columbus for the Material Damage leadership role in July.

Patrick is an avid sports fan and enjoys studying politics, history, and other world events.

Robert M. Petty Robert M. Petty
President, Collins Collision Products, Inc.

Bob Petty got his start in the automotive aftermarket in 1977 with Bestop/Dualmatic, a Colorado-based manufacturer and OEM supplier of Jeep soft tops and 4x4 accessories. After starting as a cost accountant, Bob quickly assumed the role of Data Processing Manager (IT Department nowadays), and was promoted to controller in 1981. During his 8 years, Bestop grew from $3 million in annual sales to over $30 million, as a result of internal growth, mergers, and acquisitions.

Bob acquired his Bachelor of Science in Accounting and Small Business Management from the University of Colorado in 1972, and has always relished the hands-on challenges of small business. In June of 1985, Bob left Bestop to join a small Northern Colorado company "Collins Plating" which gave him his introduction into the world of collision auto parts. Now, 29 years later, he has helped Collins grow from a re-chromer of steel bumpers to a premier supplier of reman plastic fascias, and now a near full line supplier of collision parts. Hence the name change from Collins Plating to Collins Collision Products.

Bob has been an active member in Bumper Recyclers of North America (BRANA) since its inception in the mid 80s to its subsequent merger into ABPA, of which he has been a member since the late 80s. As a member of ABPA, Bob has served 21 years on the Board of Directors, which included 9 years as the association's national treasurer.

Tim Adelmann Tim Adelmann
Executive Vice President - Business Development, ABRA Auto Body & Glass

Tim Adelmann is the Executive Vice President - Business Development of ABRA, Inc. He opened the second ABRA repair center in 1985 as General Manager.

In 1987, Mr. Adelmann became Vice President of Operations and in 1997 he was named Chief Operating Officer, the position he held until July of 2004. During that time he oversaw the growth from two repair centers to eighty-eight.

In July 2004, Adelmann assumed the role of Executive Vice President of Business Development in which he works strategically and operationally with ABRA's clients to deliver industry-leading results.

Prior to joining ABRA, he was the Production & Quality Manager for Micro-medics Corporation in St. Paul, Minnesota.

Mr. Adelmann serves on the Board of Directors of The Certified Automotive Parts Association (CAPA), the Board of Trustees for the Collision Repair Education Foundation (CREF), and Creative Living, a non-profit organization encouraging independent living for adults with severe physical disabilities based in Columbus, Ohio.

Mr. Adelmann also maintains several strategic partnerships with Insurance Advisory Councils throughout the collision repair industry.

Car-Part Team

Jeff Schroder Jeff Schroder

Jeff Schroder is founding CEO of Under Jeff's leadership, went live in 1998 and revolutionized the purchasing of recycled parts. Car-Part's next innovation was SmartVin, a technology that decodes VINs directly to recycled part numbers. SmartVin powers an integrated workflow the enables recyclers to buy salvage vehicles, manage operations, and sell parts. Car-Part Pro is our newest innovation, providing a fully electronic marketplace for the professional repairer including real time delivery information, supply chain availability, and recycler and aftermarket certifications. Jeff has an M.S. in Computer Engineering from Rutgers University.

Roger Schroder Roger Schroder
VP of Sales and Support

Roger Schroder is a co-founder of and is currently the Vice President of Sales and Support which includes sales, on-site and phone training, and technical support. Roger is a 25-year veteran of the auto recycling industry and is co-owner of Foreign Auto Salvage in Ft. Wright, Kentucky. He was the manager of Foreign Auto Salvage for many years and continues to serve as a senior officer and board member.

Roger received a bachelor's degree from Thomas More College with a double major in Business Administration and Accounting. He spent 10 years as a special agent with the Internal Revenue Service Criminal Investigation Division. Roger is currently a board member of the Ft. Wright Business Association. He has also been recognized as an Honorary Colonel by Kentucky State Police Department.

Janice Schroder Janice Schroder
Master of Ceremonies
Co-founder and VP of Marketing

During's humble beginnings, Janice Schroder helped build its first data center in the basement of her home, complete with 165 computers, backup generators, and fiber optic T1 lines. This was in a time when dial-up was all the rage and many rural areas didn't yet have it! From sales to website design to marketing, she worked on anything that needed to be done.

Motivated by the great respect she has for the recycling industry and the immense benefit the use of recycled parts brings to the environment, she was thrilled to spread the word about She has learned a tremendous amount about the industry while attending countless recycler, repair, and industry-related trade shows. She especially loves learning about world-wide views on recycling at international recycling conferences.

Adam Prather Adam Prather
Shop Trainer / Interchange Development

Adam Prather has been in the automotive Industry for nearly all of his working career. Adam's father, Jody Prather (also a employee) started in the Salvage industry in the early 80s, which set the stage for Adam to follow in his footsteps.

Adam started in the salvage business at the early age of 15, working with his father where he learned the fundamentals of a recycling facility.

Later leaving the salvage business, Adam moved into the collision industry where he quickly excelled and was soon working as a body man, and then into estimating. Estimating suited Adam well and before long Adam found himself working for Allstate Insurance as a Field Adjuster. He spent his 5 years at Allstate handling customer claims, writing estimates and supplements, and writing claim checks. Adam did well at Allstate and was the only claims adjuster in his region able to maintain a 100% customer satisfaction rating for 2 years straight.

In 2010, Adam took a position as an estimator for a Greater Cincinnati Body Shop, where he spent one year before joining the team.

Adam's body shop and insurance adjuster experience, coupled with the relationships he developed in the collision industry, highly qualified him as a trainer for Car-Part Pro.

Adam is happily married and has two beautiful daughters. Adam has a passion for sound engineering and can frequently be found running sound in local venues. Look for him behind the sound board for the VW Beetles show on Saturday night!

Alan Chaney Alan Chaney
Training Specialist

Alan Chaney started at Fast Parts in 2001 as an on-site trainer. While helping customers, he has traveled to more than 350 salvage yards in 47 states! For the past few years, Alan has also been training recyclers on web products and helping Fast Parts customers upgrade to Checkmate. When he's not at a salvage yard helping customers upgrade in person, Alan is primarily trains Checkmate customers from his home in the Austin, Texas area.

Prior to joining Fast Parts and, Alan and his father ran a small yard in East Tennessee. In 1997, after a couple years of business, they purchased Fast Parts system - ever since, Alan has been hooked on computerized inventory systems and networks! After selling the recycling business in 1999, Alan started an inventory service with users of different systems. He had formed a partnership with Fast Parts, and also sold and installed Fast Parts systems. Later, he started working exclusively with Fast Parts in Austin.

Alan enjoys working with people who are new to the industry or to technology. With his experience, he is able to help users to get the maximum from their inventory software and products. When he's not training customers, Alan enjoys camping, boating, major events, and professional sports including Formula 1 racing.

Ben Stone Ben Stone
Training Specialist

Ben Stone is the lead trainer for Bidmate and Partmate,'s innovative salvage buying and inventory tools for recyclers. He is responsible for training customers on both products and providing training and support for other Car-Part employees. Ben also works closely with the Product Development team to provide training and testing feedback on product enhancements. In addition to his product training responsibilities, Ben co-facilitates Car-Part's orientation program for new employees. He has been employed with for 10 years, and prior to his training role he worked on both the Web Services and the Checkmate Support teams.

Prior to Car-Part, Ben spent 7 years with ADP Hollander doing installations and training. His experience also includes being a DSL field supervisor with Verizon Corp, a Data/Tel Manager with AmeriParts International, and an independent computer consultant in the auto industry.

Ben spends his free time in Florida losing golf balls and avoiding alligators while trying to find them. He also enjoys hiking and biking in Florida and the Carolinas, and attending sports events in the Tampa Bay area. (Go Rays!)

boB Clark boB Clark
Fast Part Sales

boB Clark and started selling Fast Parts systems in February 1988. Before going to work for Jim Mangham, owner of Fast Parts, boB owned and managed several auto parts stores in Dallas, McAllen, and Corpus Christi. boB also worked for Bishop Core Supply in Dallas.

boB's background in small business gave him the ability to share his knowledge and use the knowledge he picked up from the recyclers to introduce them to the computer age. In the 80s and 90s, Bob would travel around the United States to show the recyclers why they needed a computerized inventory system.

We have come a long way since then and in recent years the industry has seen drastic change, but boB continues to educate recyclers about the steps that Car-Part has been taking to ensure that the independent auto recycler continues to dominate this industry.

Bob Johnson Bob Johnson
Manager, Foreign Auto Salvage
Sales & Training,

Bob Johnson is a 29-year veteran of the recycling industry. He is currently the manager of Foreign Auto Salvage in Ft. Wright, Kentucky, and for the past 12 years has worked for in Checkmate and Web Services sales and training. Because of Bob's reputation for always putting the customer first and going the extra mile to meet customer needs, he was recognized in 2010 by being a finalist in the Above and Beyond Awards and in 2011 by receiving Car-Part's Lifetime Achievement Award.

Bob's experience also includes 6 years in the auto body repair industry. He is ASE Certified in refrigerant removal and is licensed by the Kentucky Environmental Protection Cabinet for waste water testing and treatment. Bob is a past member of the ARA Gold Seal Committee, works closely with the Auto Recyclers of Michigan, and is the current president of the Kentucky Auto and Truck Recyclers Association.

When not working, Bob and his wife, Gina, are avid cyclists covering more than 30 miles in a weekend. In addition to cycling, Bob also enjoys the occasional golf game.

Dan Ruud Dan Ruud
Checkmate Product Specialist

Dan Ruud is a Checkmate Product Specialist. He is responsible for testing new enhancements and software changes, acting as a communication point between developers and the support staff, and assisting the support staff by helping them with escalated issues. Dan has also been part of numerous installations and conversions, so he understands what it's like working at yards ranging from a single employee to the largest yards.

Dan started working with Checkmate under ADP ownership 15 years ago as a basic support representative on the Orion product. He switched to Checkmate when they were sold to CCI/Triad and worked his way up to the Lead Support Rep for Checkmate. He worked in that position for a few years, and once purchased Checkmate, Dan moved to the development and testing side of the product. He continues to assist with escalated issues when needed.

In his free time, Dan plays disc golf in the summer, and skis and snowboards in the winter. He also plays competitive volleyball year-round, playing indoors during the winter and on the sand in the summer. Dan is also a season ticket holder for the Minnesota Vikings.

Dennis Young Dennis Young
Checkmate Conversion Manager

Dennis Young is the Conversion Manager at He and his team are responsible for the data transfer that happens when a recycler converts to Checkmate from another management system. Dennis started his career with in 2005, installing and supporting upload software for customers. Dennis then became an Escalation Tech for's Web Services team, dealing primarily with Hollander and Pinnacle management systems. He was then promoted to the manager of the Checkmate Support team and later to Conversion Manager. Dennis also assists with software testing. In 2009, Dennis was awarded the Above and Beyond Award for his outstanding contributions to the company.

Prior to, Dennis worked for 10 years in a variety of support, coaching, and software testing roles at ADP Hollander. Dennis also served in the U.S. Army for 14 years using and testing Field Artillery Computers, and in the U.S. Army Reserves for 4 years running weapon ranges.

Away from work, Dennis is an experienced woodworker who crafts unique mugs from exotic woods. He and his wife also enjoy attending Renaissance fairs (and yes, Dennis does dress in costume!).

Eric Robbins Eric Robbins
Training Specialist

Eric has been with Car-Part since October 2011. He started on the Web Services team doing Sales and Training. From there he worked on the Car-Part Pro project in the midwest. He joined the Checkmate Training Team in September of 2012. Eric travels all over the country training recyclers on how to make Checkmate work for them.

Eric's nearly-twenty years of experience in the salvage industry has covered every position from parts puller to General Manager. He also has experience in the scrap metal industry, which gives him insight to the scrapping and core processes.

When Eric is not working, he enjoys the peaceful environment of a three-teenager household.

Greg Croka Greg Croka
Training Specialist

Greg is part of the Checkmate on-site conversion training team. He assists customers with learning the Checkmate system and incorporating it into their businesses.

Prior to joining the conversion team, Greg was part of the field team promoting the Car-Part Gold product suite across the country.

Greg is also experienced in the aftermarket parts business, having managed both Advance Auto Parts and Auto Zone stores. Greg lives in Central Missouri, near the Kansas City metro area.

Gegetta Ferris Gegetta Ferris
Senior Web Technician

Gegetta Ferris is a Senior Web Technician at Gegetta has been with for over nine years, and has been in her current position for over six. Gegetta's favorite part about her job is being able to help customers resolve their issues, solve their problems, and make their day at work a little easier! Gegetta has been working with computers for over 20 years. She attended the New England Institute of Technology, and in 2001 earned her associate's degree in Computer Networking.

When she's not hard at work helping customers, Gegetta is an avid motorcyclist. Next time you're in Tennessee, you might see her flying by on her Harley Davidson! She is also an enthusiastic and accomplished runner, having completed quite a few full marathons and half marathons in the last few years!

JC Chastain JC Chastain
Checkmate Product Manager

JC Chastain is the Product Manager for Checkmate and related products including Order Trakker, Checkmate Workstation, and Real Time Barcoding. He leads the development team responsible for product enhancements and new product development. JC has been with for 11 years and has worked in the Checkmate Support and Development groups. In 2010, JC was recognized for his outstanding contributions by being named as a finalist for the Above and Beyond Awards. In 2011, JC was awarded the Car-Part Lifetime Achievement Award for his commitment to our customers and his leadership in Checkmate Development.

JC has spent 20 years supporting and developing technology solutions for the auto recycling industry. He has also worked in the customer support organizations for both ADP Hollander and AutoInfo. Prior to, he was the Manager of Customer Support and Operations for CCI/Triad. JC joined in 2003 when they purchased the Checkmate division of CCI/Triad.

JC has a bachelor's degree in Psychology and Management from Creighton University in Omaha, Nebraska. He has co-authored numerous articles and a book on utilizing technology to teach statistical concepts. JC is the content editor and a steering committee member for the software development group Agile Cincinnati.

In his spare time, JC is actively involved with his 5 kids (4 teenagers!). He is also a Boy Scout commissioner and coordinates blood drives in his community.

Jeff Budd Jeff Budd
Checkmate Development and Training Specialist

Jeff is one of the many "Jeffs" that work at Car-Part. Jeff works with our Checkmate Development team and our Checkmate Training/Conversions team. He works with the support techs to troubleshoot issues, and helps design and implement new software. His latest projects include Checkmate Workstation products including Dashboard, Order Trakker, Checkmate Listing Manager for eBay, Terminal, and Imaging.

Jeff has been with Car-Part for 4 years. Jeff started with Car-Part as a Web Support Tech and has worked his way into Development and Training. After graduating college in 2005, he started supporting a multi-yard location, and was a support tech for Illinois DCFS and an independent IT consultant.

In Jeff's free time, when he is not working on his house, he enjoys cruising on his motorcycle and cooking out with friends and family. He also likes attending Cardinal Baseball games and going to dirt track races (not enough, though!).

Jeff Wissman Jeff Wissman
Bidmate & Partmate Product Manager

Jeff Wissman is the Product Manager for Bidmate and Partmate. He oversees the design and development of new software and enhancements, and coordinates the Level 3 Customer Support for Bidmate and Partmate. He joined the Car-Part team in February of 2013. Prior to coming to Car-Part, Jeff worked as a Development Manager with R.L. Polk and Company, supporting the Ford, General Motors, and Asian Import accounts.

Jeff possesses 25 years of software development experience in both mainframe and client-server environments.

Jeff is a former NCAA College Baseball player, and still shares the NCAA baseball record for most triples in a game (3). That record has been tied many times, but no one has hit 4 yet! When the office is closed, Jeff enjoys golfing and attending sporting events.

Jim Bussing Jim Bussing
Senior Checkmate Technician

Jim joined Car-Part in February 2012. Starting as a Checkmate Tech, he quickly moved up to an Escalated Tech where he is well versed in Dashboard, Order Trakker, Checkmate Listing Manager for eBay, and Imaging.

Jim has more recently taken on the role of a primary trainer for newcomers to the Checkmate support team. Jim comes from an extensive background , with over 17 years in the automotive recycling industry, working in both technical support roles and management.

In his spare time, Jim enjoys riding his Harley, working on his woodworking projects, and spending time with his children and grandchildren.

Joanna Cohen Joanna Cohen
Interchange Content Manager

Joanna is the Interchange Content Manager at She and her team take in, test, and release interchange, VIN, OE and aftermarket data. They compile the SmartVin and Interchange data released to all Car-Part products, and manage the monthly release of OE data to CrashLink. They are constantly working to streamline and speed up the release process to get the data to customers as fast as possible.

Joanna grew up around the recycling industry. As a kid she spent the summers doing odd jobs for her dad at Foreign Auto Salvage. She has fond memories of moving Foreign Auto's inventory into the "new" warehouse with her cousins, a project that took several summers to complete! During college she learned how to use Checkmate to help with accounting, and started evaluating auctions using Bidmate. Upon graduation she transitioned over to the team, researching and writing mercury switch location information (Mercury Interchange), building websites, and testing Bidmate.

When she's not working, you'll find Joanna outside: motorcycling, mountain biking, skiing, hiking, or otherwise adventuring!

Jody Prather Jody Prather
Development Manager - Interchange, Bidmate, Partmate, and CrashLink

Jody Prather is the Development Manager for Bidmate, Partmate, Interchange, and CrashLink, and oversees the design and development of new software and enhancements. He has been with for 10 years, during which time he has worked in the Technical Support team and in Product Development. Many of Car-Part's most innovative products, including Bidmate, Partmate, SmartVin, and Smart Interchange, were developed by Jody. He is the recipient of the 2009 Lifetime Achievement Award for his outstanding service to the company and recently was recognized for a Patent award.

Jody is a 29-year veteran of the recycling industry and has worked in sales, inventory management, operations management, and IT development. During his years working with recyclers, Jody has led several software conversions and managed both training and training materials. While at Bessler Auto Parts, Jody had the distinction of being the second customer to implement's upload services. Jeff Schroder was his support tech!

In his spare time, Jody is an active musician, enjoys rebuilding Classic Cars, and is an avid runner.

Joe Gagliardo Joe Gagliardo
Human Resources

Joe has been a Human Resources practitioner for most of his career in both the public and private sectors. His experiences include labor and contract negotiations; a working knowledge of the FMLA, ADA and other federal legislation; policy writing; talent acquisition and selection; dispute and grievance resolution; and the provision of general HR services. Joe holds degrees from Thomas More College and the University of Cincinnati and is currently is responsible for recruitment and selection at

Jordan Palmer Jordan Palmer
Training Specialist

Jordan Palmer is part of the Checkmate on-site conversion training team. He assists customer with learning the Checkmate system and incorporating it into their business.

Jordan grew up in the salvage industry. He worked at his family's salvage yard, County Recovery Service in Wysox, Pennsylvania, working in all aspects of the business. After graduating high school in 2004, Jordan took on a more serious role at County Recovery Service while he earned his associate's degree in Business Administration from Lackawanna College. In 2011, he joined the team and he now uses his lifelong experience in the salvage industry to help other recyclers adapt Checkmate to fit their unique businesses.

In Jordan's spare time, he is a member of multiple local volunteer fire departments. He also enjoys attending Penn State football games.

Joseph Heiman Joseph Heiman
Training Specialist

Joseph Heiman has over 20 years' experience in the automotive recycling industry, working for a family-run yard (Al's Foreign Auto Salvage and Sales). Joseph has worked in all facets of the industry. He started as a dismantler for his father while he was in high school, and worked his way through college at the University of St. Louis earning a Marketing degree in 2001. Joe later became the bookkeeper and then salesman, finally becoming the President at Al's Foreign Auto Salvage and Sales. He started his first yard at the age of 19 and ran the yard for 9 years before selling and purchasing his family business in 2006.

While working for Al's Foreign, Joseph served on the Board of Directors of the Missouri Auto and Truck Recyclers Association for 8 years. He was also an active member of a Recycler Executive Roundtable Group.

Joseph closed his yard in the beginning of 2014, and is now working for as a Checkmate Conversion Trainer.

Kyle Leatherwood Kyle Leatherwood
Sales Representative

Kyle Leatherwood handles Web Services Sales in the Northeast corner of the United States, as well as Checkmate Sales for New York and New Jersey. Kyle has been with for over 3 1/2 years and brings over 12 years of automotive sales and training experience from his work in the automotive industry, heavy duty trucking Industry, as well as the automotive salvage industry. His experience, along with a degree in Business Information Systems, provides him a unique perspective on our products - not only on everyday use in the industry, but also on the technical side. Kyle helps our customers better understand how's products can be most beneficial in their business.

Kyle resides in Powhatan, Virginia with his wife and 5-month old daughter, and is quite the avid collector of classic British and European Sports Cars.

Lori Handke Lori Handke
Account Specialist

Lori Handke joined in May of 2012 as a Sales and Customer Account Specialist, bringing over 20 years of sales expertise with her. She is responsible for configuring recyclers for Car-Part Pro. In addition to Car-Part Pro configurations, Lori builds brokering relations with automotive recyclers and industry vendors.

Prior to her employment, Lori spent 15 years with The Locator Magazine. Her job duties consisted of sales supervisor, sales, training new employees, assisting in goal setting, and attending industry trade shows.

Lori and her husband, Craig, are very involved in civic events and activities for the town of Anthon, Iowa, and also in the school activities of their son, Cy. Lori is a volunteer EMR and current Treasurer for Anthon Ambulance squad.

In her free time, Lori enjoys camping and spending time with family and friends. She is an avid cyclist. For the past 5 years, she has participated in Ragbrai, cycling across the state of Iowa. Lori can also be found at her son Cy's baseball, football, and basketball games cheering on him and his team.

Lynette Lems Lynette Lems
Training Specialist

Lynette Lems is part of our Car-Part Salvage team. Her responsibilities cover all areas of Car-Part Salvage. She works with the buyers, sellers, and programmers striving to put Car-Part Salvage at the top of all recyclers "Favorites" list. Lynette has been employed with for 3 years, and prior to her Car-Part Salvage role she worked and trained on Checkmate, Dashboard, Imaging, Order Trakker, Checkmate Listing Manager for eBay, Car-Part Reports, Partmate, Bidmate, Car-Part Pro, and Web Services.

Prior to her Car-Part employment, Lynette spent 16 years with a salvage yard doing multiple tasks including IT, Web Master, overseeing daily operations, training employees on new products, and coordinating promotions.

When Lynette's away from her desk, she enjoys spending time outdoors, mostly hiking, running, and playing volleyball. She also enjoys spending time in the kitchen, baking and cooking for her family. Any remaining time, especially during those Iowa winter months, she keeps busy helping to organize local fundraisers and community events.

Mike O'Leary Mike O'Leary
Executive Director of Industry Relations

Michael serves as the Executive Director of Industry Relations and as is responsible for managing relationships with the insurance industry. Michael and his team focus their efforts on demonstrating the value of Car-Part Pro and how our tools can assist the industry in improving their results through the responsible use of high quality recycled parts.

Prior to joining, Mike was the Vice President of Operations at Innovation Auto in Chicago, where he developed their quality assurance program and lead integration efforts. He also spent two years as Director of Product Development at Travelers Insurance, and over 20 years at Nationwide Insurance, where he was instrumental in the development and leadership of the Blue Ribbon Repair Service (Nationwide's DRP). In addition, he developed and led the efforts to centralize many other functions utilizing technology and economies of scale to leverage high performance with low cost. In his last role at Nationwide, he served as the Field Technical Director, providing guidance to their field operations.

Molly Farler Molly Farler
Training Specialist

Molly Farler is a Training Specialist who is focused on Web Services. In addition to training customers, Molly provides training support to other employees and is the lead trainer on many new product launches, including Car-Part Pro.

Molly also co-facilitates orientation for new employees. In addition to her training responsibilities, Molly manages the scheduling process for web training requests. Molly started her career with in 2004 in the Web Support organization as a Support Tech.

Prior to, Molly was the Director of Information Technology for Barnaclo Home Loans. She has worked as a part-time faculty member at Miami University, teaching classes in Computer System Analysis. Molly also has experience from a variety of technical roles she held while employed at Fluor Daniel Fernald, including Training Specialist, Process Engineer/Technical Writer, and Web Developer. Molly has a bachelor's degree in Business Administration from Thomas More College in Kentucky and an associate's degree in Applied Business from Miami University in Oxford, Ohio.

In her spare time, Molly enjoys trying new foods with her cooking club and cooking for her family and friends. In addition to remodeling the house her husband grew up in, Molly is kept very busy by her energetic 4-year old son Carter, 1-year old twins Graham and Declan, and her mini-zoo of dogs and cats.

Sue Cropenbaker Sue Cropenbaker
Human Resources Manager

In 2007, had 75 employees, but outsourced its Human Resources function through an employee leasing company. Car-Part decided to bring the HR function in-house, and Sue was the first member of the new HR team. With over 20 years of payroll experience, Sue was hired as Payroll Coordinator and played a key role in this initiative as well as the development of payroll processes. As Car-Part's workforce grew to approximately 200 current employees, Sue's role quickly evolved to other areas of HR and she became an important partner with the business. She helped shape Car-Part's processes in recruiting, retention, and performance management, among the many challenges that growing to a mid-size company presents.

In May of 2009, Sue obtained her Professional in Human Resources certification from The National Human Resources Certification Institute. Sue is currently Car-Part's HR Manager and has also played a key role in developing the HR Team and its functions such as benefits administration, employee relations, performance management, talent acquisition, and facilities. To keep current with the constantly changing HR/payroll laws and regulations, she regularly attends HR/legal seminars, and is a member of the National Society for Human Resource Management and ERA's HR Roundtable Group.

In 2010, Sue received a Car-Part Above and Beyond Award in recognition of her outstanding achievements, dedication and excellence in performance.

Sue feels that many years of coaching soccer and volleyball has helped prepare her for her role in HR because she enjoys trying to help others to succeed. She also enjoys being a "SueMa," hiking, cliff "diving," and kayaking on Norris Lake in Tennessee.

Sonny Gonzales Sonny Gonzales
Training Specialist

Angelo (Sonny) Gonzales joined in 2009 as a Training Specialist, focused on Checkmate. Today, Sonny works with customers across the US and Canada on Checkmate and Car-Part Web Services. Sonny spent 25 years in the auto recycling industry at Central Auto Dismantling in Clovis, California. His experience as a parts puller, delivery driver, counter person, and owner puts Sonny in a unique position to work with other recyclers and continue to share his experience.

Prior to, Sonny was a music teacher in the local school district for 7 years. His teaching background has helped him to easily transition into a training role with auto recyclers. Sonny has an associate's degree from Monterey Peninsula College, a bachelor's degree in Liberal Arts, and a teaching credential from Fresno State University.

In addition to his training responsibilities, Sonny is the co-leader of Car-Part's all-employee band, the VW Beetles. Sonny works closely with the band to make sure their annual concert at the Car-Part Industry Conference is bigger and better than the previous year!

When not working, Sonny enjoys spending time with his family and golfing. Sonny is a former amateur golf player with multiple wins on his local California NCGA tour. His claim to fame is 2 holes-in-one!

Theresa Colbert Theresa Colbert
Sales & Training Specialist

Theresa Colbert is an on-the-ground representative for She goes into the dismantling yards and helps the customers decide which of the products in the Car-Part suite best fits their needs. She then facilitates the paperwork and training for the customer to make the transition easier for them. Trading Partners, Brokering and our Coremate and Core Pricing programs are Theresa's pet projects. With her background in aftermarket and being "on the other side of the counter" at the yard and repair shops, Theresa is a firm believer in Brokering and in the huge value cores have in today's market.

Theresa has been with for almost 4 years. Previously, she worked at Nu-Parts Automotive products for 10 years. Prior to Nu-Parts, she was the manager at Winter Auto Japanese Engines in Glendale, Arizona, and at AAA Economy Auto Parts in Phoenix, Arizona. With 22 years of industry experience, Theresa has seen the auto recycling world from almost every point of view.

For fun, Theresa goes on "field trips" to dismantling yards. She tells us "I get to tour the yards, boss people around, AND they pay me for it! I LOVE my job!" When she is at home, she loves to spend time with her family, play with her dogs, cook, and watch football.

Tim Schneider Tim Schneider
Assistant Sales Manager

Tim Schneider has been working for for 6 years in Sales. He was recently promoted to Assistant Sales Manager leading the West Coast Sales team. In addition to sales, Tim also leads several of Car-Part's Recycler Executive Roundtable groups.

Tim grew up in the wrecking yard business. He and his parents owned QwikParts in San Bernardino, California for 20+ years. After they sold the business 7 years ago, Tim, his wife and three kids moved to Port Angeles, Washington.

When Tim is not traveling up and down the West Coast on sales calls, he coaches his son's select soccer team and plays golf.

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